Vinted Users Share Anger Regarding Size Modifications

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

This online marketplace has revised its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.

Social Media Response

Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification versus the original listing due to the recalibration.

Vinted explained the new system was more in line with other platforms.

The platform has recommended to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.

Size Classification Updates

Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

With some products, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.

Member Stories

A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Manual Updates

A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".

"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.

Service Background

The app has more than 100 million members, including 18 million in the UK.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance that an unexpected update within the service has received backlash: last year, the platform withdrew an update regarding delivery choices after backlash from users.

Wendy Andrade
Wendy Andrade

A seasoned business strategist with over 15 years of experience in global markets and digital transformation.